For our Scarfsense Signature silk scarves, two very high quality silks are used: crepe satin plain and crepe de chine. They are very soft and luxurious. The weight also contributes to the quality. These scarves are 12 mommes in weight, which is ideal. They are not too light or too heavy, and are comfortable for wearing throughout the year.

Scarfsense Signature silk scarves have top stitching. It's felt this is the most attractive and durable method.

It's recommended you dry clean them if/when your Scarfsense Signature silk scarf becomes soiled.  It provides the most predictable and optimal result in terms of preserving both color and original silk texture.

Hanging them on a hanger in the bathroom with the shower on (to create steam) can get minor wrinkles out. If you wish to iron  your Scarfsense Signature silk scarf, make sure:

1. The iron's surface is thoroughly clean.
   
2. The correct heat setting is used.
   
3. The underside of the scarf is what you iron...

Note: For this option, it makes sense to invest in an ironing pressing pad. This really helps you to avoid scorching. 

It's felt that oblong scarves and this particular length provide the most versatility and the best look whether they are tied or hanging simply around the neck.  Extra long oblong scarves are fairly popular right now. These can be twice as long as our standard length of 60" and are up to 120" in length. We do have a number of women who simply buy two of our 60" scarves and tie them together at one end to get the long length. Because they wrap the scarf around their neck multiple times, this knot is not seen.

Two favorites are the Hacking Knot and Ascot.

It’s very easy. When placing your order, simply enter the recipient’s name and address in the Shipping Information name and address boxes. In your cart, enter your personal message in the Comments or Gift Message box. If you would like us to send the gift on a particular date, select Yes under Send On Particular Date? and choose the date. Your gift will be delivered in gift tissue paper, attractively sealed, with your personal message included on the packing slip and no prices shown.

When purchasing a Gift Certificate, check “I want to send this as a gift.” You can then enter the recipient’s email address and name, add a personal message, and, if you wish, choose a particular delivery date. If you leave the date blank, the Gift Certificate will be emailed promptly after the order is processed. You can also purchase a Gift Certificate without entering recipient information and have it sent to your own email address, then forward, print, or give the code to the recipient when you are ready.

What are the date options for shipped items and Gift Certificates, and when should I use them?

When a gift is for a particular date, like a birthday, anniversary or a holiday, you may want to have us send it on a particular date so that the day it is received will be more apt to coincide with the event. This option is also very helpful should you wish to order ahead of time so that you don’t have to think about it any longer.

For scarves and other shipped items, the cart asks “Send On Particular Date?” — or “Send On Particular Date for Shipped Items?” if your order also contains a Gift Certificate. Select Yes and enter the date you would like us to send the package. We will do our best to send the package on or near the date you request. The actual ship date, shipping method used, as well as courier effectiveness will influence the actual delivery date, so the requested date is not a guaranteed delivery date.

For a digital Gift Certificate, after checking “I want to send this as a gift,” you will see a separate “Send On Particular Date?” date field. In this case, the date is the date you would like the Gift Certificate emailed to the recipient. If you enter a recipient’s email address but leave the date blank, the Gift Certificate will be emailed to that recipient promptly after the order is processed. You, as the purchaser, will also receive a confirmation that it was sent. If you do not enter recipient information, the Gift Certificate will be sent to your email address, and you can then forward, print, or give the code to the recipient whenever you are ready.

If an order contains both a Gift Certificate and shipped merchandise, the Gift Certificate email date and the shipped-item send date are handled separately.

No. If the purchase is less than the Gift Certificate balance, the unused balance remains available for a future purchase. If the purchase costs more than the available balance, another payment method can be used for the remainder.

No. The Scarf Boutique Gift Certificates do not expire under our current policy.

We use FedEx 2-day shipping. Although we can’t guarantee it, in most cases items will be received within 2 business days. Please note that FedEx cannot ship to a P.O. Box.

If your order contains $45 or more of physical merchandise, shipping is free to continental U.S. destinations. Digital Gift Certificates do not count toward the $45 free-shipping minimum because they are delivered electronically. Physical-merchandise orders under $45 have a flat $12 shipping charge.

Orders containing physical merchandise shipped to Alaska or Hawaii have a flat shipping charge of $45. This charge applies only to physical merchandise; Digital Gift Certificates are delivered electronically and do not incur a shipping charge.

Our site uses industry standard, secure SSL encryption, and payments are processed through Shopify's trusted, PCI-compliant checkout system. Your card details are protected at every step, and we never store sensitive payment information.

Contact us for RMA number. You will need to pay return shipping and refund amount will be based on condition of item.