FAQs
What kind of silk do you use for the scarves?
For our Scarfsense Signature silk scarves, two very high quality silks are used: crepe satin plain and crepe de chine. They are very soft and luxurious. The weight also contributes to the quality. These scarves are 12 mommes in weight, which is ideal. They are not too light or too heavy, and are comfortable for wearing throughout the year.
What kind of stitching do you use on the edges?
Scarfsense Signature silk scarves have top stitching. It's felt this is the most attractive and durable method.
Can you wash the Scarfsense Signature silk scarves by hand?
It's recommended you dry clean them if/when your Scarfsense Signature silk scarf becomes soiled. It provides the most predictable and optimal result in terms of preserving both color and original silk texture.
Can you iron the Scarfsense Signature silk scarves?
Hanging them on a hanger in the bathroom with the shower on (to create steam) can get minor wrinkles out. . If you wish to iron your Scarfsense Signature silk scarf, make sure:
- The iron's surface is thoroughly clean.
- The correct heat setting is used.
- The underside of the scarf is what you iron...
Note: For this option, it makes sense to invest in an ironing pressing pad. This really helps you to avoid scorching.
Why do you sell oblong Scarfsense Signature silk scarves in 16" x 60"?
It's felt that oblong scarves and this particular length provide the most versatility and the best look whether they are tied or hanging simply around the neck. Extra long oblong scarves are fairly popular right now. Thesecan be twice as longas our standard length of 60" and are up to120"in length. We do have a number of women who simply buy two of our 60" scarves and tie them together at one end to get the long length. Because they wrap the scarf around their neck multiple times, this knot is not seen.
What are the ties that you recommend?
Two favorites are the Hacking Knot and Ascot.
How easy is it to have my purchase be a gift?
It's very easy. When you are placing the order, you simply specify and the person's name and address in the Shipping Information Name and Address boxes. Then, you need to enter a personal message in the Comments/Gift Message box at the bottom of the same page. Your gift will be delivered in gift tissue paper and attractively sealed with the message from you on the packing slip (with no prices showing).
Can I pay for my purchase using cryptocurrency?
At this time, paying in cryptocurrency is not available.
We are, however, continuously evaluating if/when/how we might enable this capability in the future.
How do I control when a gift card/certificate is delivered?
When purchasing a digital gift card/certificate, you’ll be able to enter the recipient’s email address and choose a delivery date. Shopify will automatically email the gift card/certificate and your personal message to the recipient on the date you select.
If you prefer to give the gift card/certificate in person, you may also choose to have it sent to your own email address and print it or share the code when you’re ready.
What is your return process?
Contact us for RMA number. You will need to pay return shipping and refund amount will be based on condition of item.
What shipping do you use, what is the cost and how long will it take for my item to arrive?
We use Fedex 2-day shipping. Although we can't guarantee it, in most cases, items will be received in 2 business days. Note: FEDEX can not ship to a P.O. Box. If your total purchase is $45 or more and your destination is in the continental US, the shipping will be free. Purchases totaling less than $45 and shipping to the continental US will cost a flat rate of $12. Any orders with a destination of Alaska or Hawaii will have a flat rate shipping cost of $45.
How safe is The Scarf Boutique's checkout process?
Our site uses industry standard, secure SSL encryption, and payments are processed through Shopify's trusted, PCI-compliant checkout system. Your card details are protected at every step, and we never store sensitive payment information.